Version: 1.0
Last Updated: July 2nd, 2025

1 – Introduction

Clarityhub Solution LLC (“we,” “us,” or “our”) provides a mobile platform (“Clarityhub App”) to support health monitoring and data collection related to chronic disease management. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including Protected Health Information (PHI), in compliance with HIPAA, California Consumer Privacy Act (CCPA/CPRA), and applicable U.S. federal and state privacy laws.

By using the Clarityhub App, you agree to the terms of this Privacy Policy.

2 – Who May Use the App

The Clarityhub App is intended only for individuals aged 13 and older. We do not knowingly collect or solicit personal information from children under 13. If we discover that a child under 13 has provided personal information, we will delete it promptly.

3 – Information We Collect

a. Personal Information
We may collect the following:
Name
Email address
Mobile phone number
Device ID and IP address
Any health-related or identifying information you submit through the app

b. Protected Health Information (PHI)
This includes health data tied to your identity, such as symptoms, assessments, and medical logs. We treat PHI as strictly confidential and handle it in compliance with HIPAA requirements.

c. Technical and Usage Data
Includes:
App interactions
Device type and operating system
Crash logs
Navigation paths
Time and duration of app usage

4 – How We Use Your Information

We use your information to:
Authenticate and manage your account
Deliver app features and services
Communicate with you about app functionality or research participation
Monitor and improve app performance
Comply with legal and regulatory obligations

5 – Mobile Device Permissions

The Clarityhub App may request access to the following:

Camera – for capturing images if part of the health monitoring process
Microphone – for audio recordings, if applicable
Motion sensors – for activity or movement tracking
Location – if required for contextual health data

Permissions will be requested explicitly within the app and can be managed through your device settings.

6 – Cookies and Tracking Technologies

We may use cookies and similar technologies (such as Firebase or Google Analytics) to:

Analyze user behavior and app performance
Improve user experience
Detect errors and bugs

This information is generally anonymized and not linked directly to your personal profile. You can control tracking preferences through your device settings.

7 – How We Share Information

We do not sell, rent, or lease your personal information. We only share your data under the following circumstances:

With Service Providers: Third-party vendors may process data solely to support our services (e.g., cloud storage, analytics). These vendors are contractually obligated to protect your data and use it only for authorized purposes.

For Research: De-identified or aggregated data may be shared with research partners and reported in scientific publications.

As Required by Law: We may disclose your information in response to legal processes or regulatory inquiries.

8 – HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA). When processing PHI:

We use encryption and separation techniques to minimize exposure

PHI is de-identified when possible

We only share PHI with Covered Entities or Business Associates under binding agreements

Your HIPAA Rights Include:

Requesting access to your PHI

Requesting corrections to your health records

Requesting restrictions on uses/disclosures

Filing a complaint if you believe your rights were violated

9 – California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect and how it’s used

Request access, correction, or deletion of your data

Opt out of any sale or sharing of your personal data (Note: we do not sell personal data)

Exercise your rights without discrimination

To make a request, contact us at: info@clarityhubapp.com with the subject “California Privacy Request.”

10 – Data Retention

We retain personal and health information only as long as necessary for:

Providing services

Fulfilling legal obligations

Conducting legitimate business operations (e.g., audit logs)

Users may deactivate their accounts at any time. Some data may be archived for compliance or regulatory reasons.

11 – Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your data. While no method is 100% secure, we continuously assess and improve our protections to mitigate risks.

12 – Cross-Border Data Transfers

Although the Clarityhub App is for U.S. users, your data may be stored on servers located in the United States and accessed by U.S.-based systems. All such transfers are governed by this policy and applicable data protection laws.

13 – Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, technologies, or legal obligations. Material changes will be communicated through app notifications or email, and a new version will be posted here with an updated date.

14 – Contact Us

For any questions, requests, or privacy concerns, contact:

Clarityhub Solution LLC
Email: info@clarityhubapp.com